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order@softfil-usa.com

(855) SOFTFIL (Free)
(855) 763-8345 (Free)

(323) 481-6052 (Cell / Text)

If you are dissatisfied with your order for any reason, you can return your items for a prompt refund or exchange.

Refunds for items returned within thirty days of the purchase date will be credited in the same form as the original payment type.

Approved refunds for items returned more than thirty days after the purchase date will be in the form of a credit redeemable on your next purchase.

The original shipping and handling charges are not refundable. There is no "restocking" fee for the exchange however a new shipping/handling fee ($10USD) will apply to ship your new desired items.

SoftFil-USA can provide a return shipping label ($10USD) or you can ship your returns at your own expense in a prepaid, insured, traceable method to the address below:

 
SOFTFIL-USA
Returns Processing
919 Schumacher Dr.
Los Angeles, CA 90048